Information We Collect
Personal Information
- Full name
- Email address
- Phone number
- Company or practice name
- Job title
- Mailing address
- Information submitted through contact forms, consultations, or service inquiries
Technical Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Referral source
- Website usage and navigation data
- Date and time of website visits
Business and Communication Information
We may collect information shared through:
- Email correspondence
- Phone conversations
- Website inquiries
- Support requests
- Consultation requests
- Service-related communications
SMS Communication Information
If you choose to receive text messages from Intella Services, we may collect your mobile number and communication preferences for service-related notifications and updates.
How We Use Information
The information we collect may be used to:
- Provide and manage our services
- Respond to inquiries and consultation requests
- Facilitate client onboarding and account management
- Process billing and administrative communications
- Improve website functionality and user experience
- Analyze service performance and operational efficiency
- Maintain compliance with legal and regulatory requirements
- Deliver relevant service updates and business communications
- Send marketing communications where permitted by law and user consent
SMS and Mobile Communications
Individuals who opt in to receive SMS communications from Intella Services may receive:
- Appointment and consultation confirmations
- Service notifications and updates
- Account-related communications
- Billing and payment reminders
- Important business announcements
Message frequency may vary depending on your relationship with Intella Services. Standard message and data rates may apply.
You may opt out of SMS communications at any time by following the unsubscribe instructions provided within the message or by contacting our team directly.
Mobile numbers and SMS consent information are not sold, rented, or shared with third parties for marketing purposes.
Information Sharing and Disclosure
Intella Services does not sell or lease personal information to third parties.
Information may be disclosed only when necessary to:
- Support business operations through trusted service providers
- Comply with applicable laws, regulations, legal processes, or government requests
- Protect the rights, property, security, or operations of Intella Services
- Enforce contractual obligations and company policies
Any authorized third-party service provider is required to maintain appropriate confidentiality and security safeguards.
HIPAA Compliance and Healthcare Data Protection
As a healthcare revenue cycle management and medical billing service provider, Intella Services is committed to maintaining strict compliance with applicable healthcare privacy and security requirements, including the Health Insurance Portability and Accountability Act (HIPAA).
To protect sensitive healthcare information:
- Access to protected information is limited to authorized personnel.
- Secure systems and industry-standard safeguards are used to protect data.
- Administrative, technical, and physical security measures are maintained.
- Business Associate Agreements (BAAs) are established when required.
- Employees receive ongoing privacy and compliance training.
Protected Health Information (PHI) is handled solely for authorized healthcare operations and is never disclosed to unauthorized parties.
Cookies and Website Analytics
Our website may use cookies, analytics tools, and similar technologies to:
- Improve website performance
- Understand visitor behavior
- Enhance user experience
- Monitor website security
- Evaluate marketing effectiveness
Users may modify browser settings to control or disable cookies; however, certain website features may be affected.
Data Retention
Intella Services retains information only for as long as necessary to:
- Deliver services
- Fulfill contractual obligations
- Meet regulatory requirements
- Resolve disputes
- Maintain business records
When information is no longer required, appropriate measures are taken to securely delete or anonymize it.
Your Privacy Rights
Depending on applicable laws and regulations, you may have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of eligible personal information
- Withdraw consent for marketing communications
- Request information regarding how your data is used
Requests may be submitted using the contact information provided below.
Data Security
We maintain reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, misuse, loss, disclosure, or alteration.While we strive to implement robust security measures, no electronic transmission or storage system can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to external websites operated by third parties. Intella Services is not responsible for the privacy practices, security measures, or content of external websites. Users are encouraged to review the privacy policies of any third-party sites they visit.
Changes to This Privacy Policy
Intella Services reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page along with the revised effective date. Continued use of our website or services following any changes constitutes acceptance of the updated policy.
Contact Us
If you have questions regarding this Privacy Policy or our data protection practices, please contact us:
Intella Services
Email: [info@intellaservices.us]
Phone: [+1-888-786-1130]
Website: [https://intellaservices.us/]